Virgin Hotels Las Vegas Reviews
(Rated by 5 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.2
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Customer Service4.8
- Shipping & Delivery4.5
- Return Policy4.0
- Price & Quality5.0
Recent Customer Reviews (5)
Cathy Fry
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Gallia Desrosiers
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Sandra Metzger
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Dorothy Andrews
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Alexander Schultz
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Virgin Hotels Las Vegas Pros & Cons
Pros
1
Modern, stylish atmosphere with unique and functional interior design that many guests find appealing and comfortable. The hotel layout is intuitive, making navigation easy.
2
Spacious rooms, especially in the Ruby Tower, which are larger than standard rooms and can be quieter if corner rooms are chosen.
3
Good cleanliness ratings overall, with many guests praising the upkeep despite occasional lapses.
4
Decent service quality, with helpful staff across departments such as valet and wait staff, although some bottlenecks occur at reception.
5
Pet-friendly accommodations available along with accessibility features for guests who need them.
6
Proximity to the Strip, though it is about a mile away; this location offers a quieter environment compared to being directly on the Strip.
CONS
1
Noise issues reported by some guests due to nearby protests or airport noise affecting sleep quality for certain rooms.
2
The hotel is located about two blocks off the Strip in an area described as "not particularly interesting," limiting daytime entertainment options on-site or nearby beyond gambling and dining.
3
Some reviews mention inconsistent service responsiveness and maintenance issues within rooms during stays.
4
The vibe can feel "dead" or lacking energy at times, especially outside peak hours or events, which may disappoint those seeking lively social scenes onsite.
5
High resort fees (around $45) add significantly to costs on top of room rates; these fees cover limited amenities like internet access discounts but are viewed by some as excessive or not providing good value for money compared to alternatives like Airbnb rentals without hidden fees.
Virgin Hotels Las Vegas Features and Benefits
Features
Modern, stylish atmosphere
unique and functional interior design that many guests find appealing and comfortable, with intuitive hotel layout making navigation easy
Spacious rooms
especially in Ruby Tower, larger than standard rooms and quieter in corner rooms
Good cleanliness ratings
overall upkeep praised by many guests
Decent service quality
helpful staff across departments like valet and wait staff
Pet-friendly accommodations
available with accessibility features for guests who need them
Proximity to the Strip
about a mile away, offering a quieter environment compared to directly on the Strip
Up to 35% off room rates
no resort fees plus $100 beverage credit on select promotions
No valet or self-parking fees
free parking provided
Special offers
includes Fourth of July Sale, Sunlit Stays, Pride Hotel Offer, and up to 30% off for local residents
Stay More, Save More promotion
up to 20% off room rates for stays of 3+ days
Distinctive Chamber Designs
lifestyle-focused with sliding privacy doors separating rest and revival areas, enhancing guest comfort and functionality
Three unique towers
Opal Tower stylish with desert twist near meeting spaces, Canyon Tower with mountain views near casino, Ruby Tower all-suite with exclusive check-in and Strip views
Resort Pool & Outdoor Experience
interactive indoor-outdoor vibe combining pool, dayclub, promenade, and event lawn for entertainment and relaxation with Mediterranean-style décor
Dining & Culinary Offerings
multiple restaurants with outdoor seating and views, culinary party atmosphere around pool with diverse menu options like salads, tacos, burgers
Spa Services
day spa offering massages, body wraps, facials, waxing for guests 18+ providing relaxation
Entertainment & Gaming
24-hour gaming on-site with integrated nightlife venues
Exclusive Guest Benefits Package (American Express)
noon check-in, room upgrades when available, daily breakfast for two, guaranteed 4pm late check-out, and unique property benefits
Adults-only Kassi Beach Club
Mediterranean-inspired pool club for 21+ with local DJs, vibrant music, and Italian cuisine from Kassi Beach House as a stylish escape